Parking
Customers can enjoy 3 hours of free* parking when they visit Sunshine Plaza. Our managed parking system, based on license plate recognition, improves the ease and time required for customers to find a parking space.
Parking is FREE* for customers who:
- Park for 3 hours or less
- Spend over $300* per visit and validate their receipt(s) with Customer Service
- Enter the Centre after 6pm (and exit before 2am)
Cinema customers can claim a fourth hour of free* parking when they scan their cinema ticket at any pay station.
The following parking rates apply after 3 hours or 4 hours for validated cinema customers.
Time |
Rate |
0 – 3 hours |
FREE |
3 – 4 hours |
$4.00 |
4 – 5 hours |
$8.00 |
5 – 6 hours |
$12.00 |
6 – 7 hours |
$16.00 |
Over 7 hours |
$36.00 |
Maximum Daily Rate |
$36.00 |
Should you have any questions or concerns regarding parking, please contact Point Parking at sunshineplaza@pointparking.com.au.
*Terms and conditions apply, click here for details.
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ELECTRIC VEHICLE CHARGING
There are two locations for charging your electric vehicle:
EVIE
Evie provides convenient, fast charging wherever you work, shop or play.
Charge your EV with up to 150kms of range in 15 mins with Evie fast charging.
Find the Evie charging bays on Level 3 of the Yellow Myer multi deck car park.
For more information download the Evie app or visit evie.com.au
TESLA
The charging bays are restricted to Tesla vehicles only.
Find the Tesla charging bays on Ground Level of the Red Kmart multi deck car park.
For more information visit https://www.tesla.com/findus/location/supercharger/maroochydoresupercharger
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PAYMENT OPTIONS
Customers have a choice of three payment options:
1. Car Park Pay Stations: Enter registration details at any pay station located within any Sunshine Plaza car park, applicable fees can be paid with card.
2. Exit Boom Gates: Paypass or paywave your credit or debit card to pay applicable fees upon exit of the car park at the boom gates.
3. Online Account: Register your vehicle registration and credit or debit card details at parking.sunshineplaza.com to create an automatic payment account. -
FREQUENTLY ASKED QUESTIONS
Q: How does the ticketless managed parking system work?
A: It is a timed, ticketless parking system based on licence plate recognition. On entry, a camera will recognise vehicle rego numbers. Customers won’t be required to stop as no ticket will be issued.
Customers who park in the multi-level car parks can locate available car spaces using the red, green and blue° LED light system overhead.
Customers who park in the outdoor car parks can locate available car space using the electronic sign boards located at the various entries.
Q: Will there be a period of free* parking available?
A: Parking is FREE* for customers who:
- Park for 3 hours or less
- Spend over $300* per visit and validate their receipt(s) with Customer Service
- Enter the Centre after 6pm
In addition, cinema visitors receive a fourth hour of free* parking when they scan their cinema ticket at any of the pay stations.
Q: Will customers have to pay for parking?
A: The first 3 hours of parking is free*. Customers who have been at the centre for less than three hours will not be required to pay for their parking and can proceed directly to the exit. Upon exit, the camera will recognise the customer’s rego and the boom gate will automatically open.
Customers who have stayed more than three hours in the centre (and aren’t eligible to claim additional free* parking) will incur a fee. Payment can be made in three easy ways for a seamless exit:
- Enter their rego number and pay at any pay station located within the centre;
- Register their details at parking.sunshineplaza.com and exit the car park as normal. The parking fee will be automatically charged to their credit or debit card;
- Insert credit or debit card or utilise pay wave upon exiting.
Q: Why should customers register online?
A: Customers can register their vehicle rego number and credit or debit card details at parking.sunshineplaza.com.
Once registered, if customers choose to stay longer than three hours there will be no need to visit a pay station as the fee will be automatically charged to their registered account credit or debit card on exit.
Click here to view the terms and conditions.
Q. How do I register?
A: 24 hours before visiting the centre, register your details once at https://parking.sunshineplaza.com/public/home.htm. On your next visit, proceed directly to the exit and the parking fee will be automatically charged to your registered credit or debit card.
Q: Will my personal details be kept secure?
A: Sunshine Plaza will keep all personal details secure in accordance with our privacy policy which can be found on our website.
Q: How do cinema visitors validate their parking?
A: Cinema visitors can enjoy an extra hour of free* parking by validating their cinema ticket at any pay station using the barcode located on the cinema ticket. Upon exit, the camera will recognise the customer’s vehicle rego number and the boom gate will automatically open.
Normal rates apply after 4 hours.
Q. How much do I need to spend to receive up to 8 hours of free* parking?
A: Customers need to spend $300 or more at Sunshine Plaza in any one visit to receive up to 8 hours free* parking on that same day. Receipt(s) from multiple stores totalling $300 or more can be used.
Q. How do I redeem the 8 hours free* parking?
A: To validate your free parking, simply spend $300 or more and head to the Customer Service Centre located opposite Smiggle and Surf Dive n’ Ski on ground level. Show your receipts to the team and they will validate your parking ticket.
Q. How does the parking system recognise that I have received up to 8 hours free* parking when I exit?
A: Customers who present their receipts totalling $300 or more at the Customer Service Centre will get their parking ticket validated.
Q. Can I use the receipts on more than one occasion?
A: Receipt(s) totalling $300 or more can only be used once to redeem up to 8 hours free* parking on that same day, in any one day.
Q. Can shopping centre staff take advantage of the parking promotions?
A: Retailers and shopping centre staff are not eligible for parking promotions.
Q: What happens if customers leave the centre and come back later?
A: Customers are entitled to 3 hours free* parking on first entry into the car park. When returning to the car park in the same day, an additional 3 hours free* parking will be available if your time of car park entry is more than 45 minutes after exiting.
Q: What are the fees?
A: Parking rates are as follows:
Time
Rate
0 – 3 hours
FREE*
3 – 4 hours
$4.00
4 – 5 hours
$8.00
5 – 6 hours
$12.00
6 – 7 hours
$16.00
Over 7 hours
$36.00
Maximum Daily Rate
$36.00
FREE* Parking is also available to customers who enter after 6pm and exit before 2am, excluding Special Events. Entry prior to 6pm will incur parking charges at the standard rates.
Q: What are the height restrictions for each car park?
A: Car park height restrictions are:
- Coles (orange car park) - 2.25m
- Kmart (red car park) - 2.2m and 2.7m for the taxi bay
- Myer and David Jones (purple car park) - 2.2m and the express ramp entry 2.15m
- Big W (blue car park) - 2.2m
Q: How do motorcycle riders pay?
A: Motorcycle riders can park for free* in a designated motorcycle bay only. Customers who ride a motorcycle are encouraged to contact the Customer Service Centre to register their motorcycle.
Q: Will there be staff to help?
A: Customers when requiring assistance can contact car park staff by pressing the call button at any exit or pay station machine.
Q: Who should I contact if I receive a parking fee and wish to dispute it?
A: If you wish to dispute a parking fee, please initially contact Point Parking via sunshineplaza@pointparking.com.au.
*Terms and conditions apply
°Accessible car spaces - TERMS AND CONDITIONS