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Gift Cards Gift Cards - FAQs

Q: What will the recipient receive?

A: Gift Card sent via post:

When you order a Gift Card, your recipient will be sent a Gift Card attached to a letter with your personalised message. On the reverse of the Gift Card the amount and issue date will be printed.


Q: How does it work?

A: The Gift Card is redeemable for the amount specified on the reverse of the Gift Card. It is valid for a period of 3 years from the issue date, as listed on the Gift Card. The Gift Card can be redeemed at all Sunshine Plaza retail stores that accept EFTPOS.


Q: Where can the gift card be used?

A: The Sunshine Plaza Gift Card is accepted at all retail stores that accept EFTPOS.


Q: How much will it cost to send a gift card?

A: There is a $2.50 issuance fee per Gift Card, which includes a Gift Card attached to a letter with your personalised message. Delivery fees for online line purchases range from $7.95 for standard post and $12.95 for registered post. The Gift Card load amount can be any value between $10.00 and $250.00 online and $10.00 - $1,000 when purchases are made in the centre.


Q: How do I pay for my gift card?

A: All Australian major credit cards are accepted as payment. Please allow up to 48 hours for payment to be processed before your Gift Card is dispatched.


Q: What do I do if my card doesn’t work?

A: Visit the Customer Service Centre in Sunshine Plaza or phone 1300 764 721.


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